WARRANTY
Thank you for your interest in the products of TZORA/AT REHAB/ SPEEDFLOAT
This Limited Warranty applies to physical goods, and only for physical goods, purchased from one of our approved dealers as New product!
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, we will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
We will either repair the Product at no charge, using new or refurbished replacement parts.
The Warranty Period for Physical Goods purchased from My one of our approved dealers as New product is as follow:
• 3 years for metal frame
• 1 year for electric parts.
• 6 months for Batteries & Batteries charger
From the date of purchase.
A replacement Physical Good or part assumes the remaining warranty of the original Physical Good from the date of replacement or repair, whichever is longer.
• This Limited Warranty does not cover any problem that is caused by: ● conditions, malfunctions or damage not resulting from defects in material or workmanship.
• To obtain warranty service, you must first fill in the below warranty claim according its obligatory requests.
• Approach your local approved dealer in order to check the product and confirm it’s fault.
• After receiving your warranty claim, it’s us to determine the problem and the most appropriate solution for you.
• Service at your location, shipping or delivery of parts to your location will be charged!
WARRANTY – MOBILity scooter
Twelve- Month limited WARRANTY (from the date of purchase).
- This warranty only applies to parts that are mandatory for operating the scooter.
- Tzora will cover, free of charge, any defected part which was identified by one of our authorized maintenance & service companies, after examination.
Six-Month limited warranty (from the date of purchase).
- The battery has a six-month warrant effective from the date of purchase.
WARRANTY EXCLUSIONS
This warranty does not extend to those items which may require replacement due to normal wear and tear:- Plastic Shrouds
- Color fixing
- Motor Brushes
- Upholstery and Seating
- Brake Pads
- Tires and Tubes
- Fuses/Bulbs
- Circumstances beyond the control of Tzora
- Labor, service calls, shipping, and other charges incurred for repair of the product, unless specifically authorized, IN ADVANCE, by Tzora
- Repairs and/or modifications made to any part without specific consent from Tzora
- Exclusions also include components with damage or failure caused by:
- Contamination
- Abuse, misuse, accident, or negligence
- Battery fluid spillage or leakage
- Use other than normal design specifications
- Improper operation, maintenance, or storage
- NOTE: Gradual deterioration in performance because the battery has been left in a discharged state, left in